One remote test on one channel (call, email, chat, form or web): a focused scenario, one attempt, a short scorecard and a private summary. No public review or content. Provide the target and agree the scenario and timing before execution.
One remote test on one channel (call, email, chat, form or web): a focused scenario, one attempt, a short scorecard and a private summary. No public review or content. Provide the target and agree the scenario and timing before execution.