Six operating commitments

Credibility comes before volume.

Good Opinion protects the integrity of customer feedback by keeping review management, private audits and dispute support clearly separate.

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Compliance charter

A clear framework for every engagement.

Scope, responsibilities, deliverables and limits are confirmed before work begins.

01

No purchased reviews

Payment never depends on a positive opinion, rating or publication.

02

Neutral treatment

Genuine customer feedback is handled without hiding criticism or selecting only satisfied customers.

03

Private mystery reports

Paid mystery assignments produce no public review.

04

No guaranteed removal

Platforms and authorities make removal decisions.

05

Evidence and traceability

Actions, sources and limits are documented.

06

Qualified legal referral

Reserved legal work is transferred to an authorised professional under a separate scope.

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