Case preparation
From €350per case
Check the ground, organise the evidence and prepare a usable review request.
- Context analysis
- Evidence timeline
- Evidence-backed review request
Service 03 · Analysis, evidence and appropriate escalation
Dispute a negative review with a properly documented case.
Good Opinion reviews the context, organises the available evidence and prepares a reasoned review request under the platform’s rules. Reserved legal work remains the responsibility of an independent qualified professional.
From €350per case
Case analysis and dispute preparation
Clear method No artificial results Documented work
Read our commitments 
Service at a glance
- Review of the dispute ground
- Evidence organised into a timeline
- Evidence-backed platform review request
Choose your format
A clear scope and price before work begins.
Every proposal confirms the scope, volume, timing and any additional expenses in writing.
If independent legal work is required
Outside this servicequalified professional
Only when the matter requires reserved advice, formal drafting or representation by a qualified professional.
- Separate scope
- Qualified provider
- No removal guarantee
Who is this service for?
For businesses facing a false, abusive or defamatory review, a reviewer they cannot identify as a customer, or a coordinated malicious campaign.
The problem we solve
An improvised public response or incomplete report can intensify a dispute and reduce the likelihood of serious review by a platform or qualified legal professional.
What you receive
Practical deliverables you can use.
Documented analysis
The review, apparent author, available exchanges and platform rules are considered before action.
Evidence preserved
Screenshots, links, dates, exchanges and supporting documents are organised in a clear timeline.
The right level of escalation
Platform reporting, public reply, formal notice and legal referral are kept clearly distinct.
Use cases
Do any of these situations sound familiar?
Illustrative scenarios only; they are not real customer cases or promises of results.
A reviewer you cannot identify
The business cannot match the described facts to any order, booking or completed service.
Abusive language or serious allegations
The review contains insults, personal data or claims that may seriously harm the business.
A repeated malicious campaign
Several similar posts appear in a short period and require careful evidence preservation.
Scope and safeguards
What is included — and what is not.
This framework protects your business, your customers and the credibility of the work delivered.
Included in the service
- Analysis of the content, context and relevant platform rules
- Preservation and organisation of the evidence you provide
- Preparation of an evidence-backed platform review request
- Guidance on a careful public reply when one is useful
Not included or guaranteed
- Any guarantee of removal by a platform or authority
- Reserved legal advice, formal drafting or representation
- Automatic disputes of critical but otherwise compliant reviews
Context reviewWe collect the review, exchanges, supporting documents and facts needed to reconstruct the situation.
Reasoned disputeThe relevant ground is identified and the report is prepared with useful evidence, without promising removal.
Independent legal work when requiredIf reserved legal advice, drafting or representation is needed, you must engage a qualified professional under a separate scope.
Frequently asked questions
What to confirm before we start.
Your quote always confirms scope, platforms and volume.
No. The platform or relevant authority remains the sole decision-maker. Good Opinion improves the quality of the evidence and report, but cannot guarantee the outcome.
Tailored proposal
Tell us about your situation.
We will guide you to the service that fits your activity, volume and goals.